I am a human who makes mistakes, overlooks things, and may sometimes miss the mark. I am eager to hear feedback in service of creating deeper safety and trust together, and I want to facilitate repair whenever it's needed. 

It's not uncommon for relationship dynamics that you experience in your life to reoccur in a therapeutic relationship. In therapy, we have a unique opportunity to process these dynamics at play, while I also hold that not all hurt/harm in therapy is a "projection”. My aim is, first and foremost, to be accountable to you for my actions and behaviour, and we may also look to connect what’s coming up between us to broader themes or concerns in your life.

We may run into each other out in the world. If we do happen to cross paths I will not approach or acknowledge you without your initiation (part of my commitment to maintain your confidentiality). If you do initiate contact, I will generally keep it brief and may choose to quietly leave the space out of respect for our professional relationship, depending on the context and my personal relationship to the space we’re in. I aim to balance my professional role and my personal connections to my local community with care and thoughtfulness.

I may reach out via email afterwards to check-in, depending on the nature of how we crossed paths. This is intended to create a compassionate space for any feelings or concerns our run-in may have brought up for you.

Sessions are booked as either ‘check-in’, standard, or ‘extended’. I try and balance time as a fluid construct, while also creating a reliable container for us to work within. I am sometimes a few minutes late to session, and will always make the time up on the other end - and I’m happy to offer the same grace back to you whenever my schedule allows (generally up to about ten minutes).

Check-in sessions are no longer than thirty minutes (done via phone), standard sessions are no longer than an hour, and extended sessions are no longer than ninety minutes (from the start of our scheduled time). Whenever possible, I aim to bring the session to a natural end vs. being bound to a particular time on the clock. There is a visible clock in my office & online for both of us, which allows us both to be mindful of the container, but ultimately I hold the responsibility for time management.

Email is the best way to reach me, especially for last minute changes / cancellations, and I will generally get back to you within 24 hours. I am also available via text, and you can generally anticipate a 24-72 hour delay in response.

Emailing/texting between sessions is primarily for scheduling, payment, or booking needs. We may collaborate on a plan for out-of-session communication together, discussed in-session, and the boundaries/limitations of this agreement will vary based on the therapeutic need. I cannot function as a crisis service - please see my booking page for resources, if needed.

I accept cash, e-transfer, and credit card for session payments. Cash or e-transfer is preferred.

If you are paying via e-transfer, you can send the transfer before or after our appointment. If I don’t see the payment come through after our session, I will send an invoice to remind you. If payment isn’t received within 72 hours, I will run the credit card on file. I welcome an email if there are any barriers to paying on time, any given week, and am happy to make a plan together.

If you are paying via credit card, your card will be run at the end of our session time.

I ask for 48-hours notice for cancellations or to reschedule an appointment. Clients who provide less than 48-hours notice, or miss their appointment without contact ("no show"), will be charged the full session fee via the credit card on file.

If you are late to session without informing me (email is best for last minute changes), I will generally text or call to check-in. A session will be deemed a no-show after 15 minutes if I am unable to make contact with you.